Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return:
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The item must be unused and in its original packaging.
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The item must be in the same condition you received it.
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You must provide proof of purchase.
Return Authorization Required
To start a return, contact us at:
Returns must be approved before being sent back. Items sent without prior authorization will not be accepted.
Because we work with international fulfillment partners, return instructions and the return address will be provided after your request is reviewed.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Shipping costs are non-refundable.
Damaged or Incorrect Items
Inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us within 5 days with photos and we will resolve the issue promptly.
Non-Returnable Items
We do not accept returns on:
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Gift cards
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Final sale items
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Customized or personalized products
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, refunds will be issued to your original payment method within 5–10 business days.
If more than 15 business days have passed since approval, contact us at: